Telegram integration
A Telegram bot built around your business.
The Bot Platform is open to developers; limits, paid broadcasts, Telegram Stars, hosting and connected services still need costing.
We build Telegram bots for support, notifications and order-taking, connected to compatible systems, with channels and payments where functions and rules allow. Hosting, alerting and intervention are defined by criticality and the support agreement.
Deliverables
What's included
Scope set on day one — this is exactly what we deliver. Nothing vague, nothing hidden.
Get a free quoteBot & journey design
Customer support, notifications, order-taking, internal alerts: we scope what the bot should do, for whom, and design conversation flows that get to the point.
Custom development
Commands, menus, buttons and replies built on Telegram's Bot API — a bot developed for your business, not a generic template reconfigured.
Integration with your systems
CRM, website, back office, internal tools: the bot reads from and writes to your existing systems. An order placed on Telegram lands where your team already works.
Automated channels & groups
Scheduled publishing, welcome flows and assisted moderation within the bot's granted permissions, with logs and human approval for sensitive actions.
Notifications & alerts
Order confirmations and updates for your customers, operational alerts for your teams: the right information reaches Telegram the moment it's useful.
Payments inside Telegram
Where it's relevant, we integrate payment directly into the conversation, through the payment providers Telegram supports — order and checkout without switching apps.
Hosting & monitoring
Hosting, health checks, logs, restarts and alerts according to contract. Availability targets, response times and Telegram dependencies are written down.
Benefits
What you gain.
No app to make people install
No mobile development, no app store review, no download to convince anyone of: your service lives inside a messenger your users already have.
Costs separated clearly
Telegram permits free sending under current limits, but paid broadcasts, Stars, infrastructure and connected services may cost extra. The quote separates each line.
Integrated, not isolated
The bot exchanges authorized data with compatible systems. Synced events, source of truth and error cases are defined during scoping.
FAQ
Common questions.
Answer frequent questions, take orders or appointments, send confirmations and updates, alert your teams internally, run a channel — and take a payment inside the conversation where your case allows it. The right starting point: one high-value journey, extended from there.
Timing depends on journeys, integrations, permissions, payments, security and tests. After scoping, the quote separates build, acceptance, production rollout and external dependencies.
It is quoted by journey and integration complexity. Telegram currently permits free sending under limits, while paid broadcasts can consume Stars. We verify current rules and separate development, hosting, Telegram and third-party provider costs.