WhatsApp Business API
WhatsApp conversations, at scale.
Badge and API are separate — integration covers the number, templates, systems, consent and monitoring.
We set up the WhatsApp Business Platform to connect a number to your tools: message templates, a chatbot with human handover, notifications and CRM. Requirements depend on the account and whether Cloud API or a provider is used. We verify them in current documentation and the account before promising a schedule.
Deliverables
What's included
Scope set on day one — this is exactly what we deliver. Nothing vague, nothing hidden.
Get a free quoteScoping & Meta prerequisites
Meta account, business portfolio, number, ownership and provider access: we verify the requirements shown for your setup. A verified badge is not presented as a universal prerequisite.
API setup
WhatsApp Business API configured through the Cloud API or a BSP, depending on your context: number connected, test environment, then a controlled move to production.
Compliant message templates
We write and submit templates — confirmations, notifications and follow-ups — against current rules. Meta retains the review decision; we document rejections and corrections.
Chatbot & human handover
A chatbot evaluated on intended questions, with low-confidence and human-handover rules adapted to the channel and team-tool capabilities.
CRM & website connection
Confirmations, reminders and updates triggered by your website or CRM. Available messages, statuses and conversations sync according to provider APIs and permissions.
Compliant opt-in campaigns
Campaigns sent to customers who said yes: consent collection, segmentation and a controlled cadence, within Meta's rules.
Analytics & number health
Delivery and read statuses, replies and quality indicators where exposed, shown in a dashboard with definitions and limits for each metric.
Benefits
What you gain.
A measurable conversation channel
With required consent, WhatsApp exposes selected technical statuses and replies. Delivery does not necessarily mean a read or sale.
Automated, not robotic
The chatbot absorbs the volume; your team keeps the conversations that matter. Human handover is part of the design, not an afterthought.
A compliance-led setup
Opt-in, templates, cadence and procedures follow rules checked during scoping. Meta can change them or make its own enforcement decisions, so monitoring remains in scope.
FAQ
Common questions.
The verification service concerns eligibility for a badge or subscription offered by Meta. This page concerns technical WhatsApp Business Platform integration: number, templates, webhooks, chatbot, CRM and opt-in. They may overlap, but a badge is not presented as a universal API access requirement.
Timing depends on number ownership, account access, provider, template review and the systems being connected. After checking prerequisites, we separate our integration schedule from review times controlled by Meta or the provider.
Two lines remain separate: our integration, quoted by scope, and platform or provider fees. Pricing rules may depend on message category, recipient country and provider; we use the official rate in force during scoping rather than freezing an old tariff on this page.